Returns & Refunds Policy
We make it right when something is wrong.
Every Tee Syndrome order is made with care. If we made a mistake or your item arrives damaged, you are fully protected with a refund or a free replacement.
Full Refund or Free Replacement
You qualify for a full refund or a free replacement with $0 fees if:
- You received the wrong item.
- You received the wrong size or color.
- Your item arrived damaged or defective.
In these cases, Tee Syndrome covers the cost. We may ask for your order number and clear photos so we can review and solve the issue quickly.
Replacement at 50% of Product Price
If the wrong size, color, or style was selected by the customer at checkout, we can still send a replacement.
- You pay only 50% of the product price.
- Replacement shipping is free.
- You keep the original item.
Order Changes & Cancellations
During the first processing day, we keep your order open so you can request a change to size, color, style, or shipping details.
Once the order has moved into printing, packing, or fulfillment, changes and cancellations may no longer be possible.
Applies to All Customers
This replacement and refund policy applies to all customers worldwide, not only customers in the United States.
If you need help, please contact us with your order number and a short explanation of the issue.